Privacy Policy
Last updated: 26 March 2026
South Sea Marine Co., LTD. ("Company", "we", "us") is committed to protecting the privacy of our clients, website visitors and business partners. This policy explains how we collect, use and safeguard your personal information.
1. Company Information
South Sea Marine Co., LTD.
400/2 Moo 9, Chalong Subdistrict
Mueang Phuket District, Phuket 83000
Thailand
Email: info@southseamarine.com
Phone: +66 62 832 7873
2. Information We Collect
Information you provide directly
- Name, email address, phone number — when you submit a contact or estimate request form
- Yacht details (type, length, location) — when requesting a project estimate
- Photographs of your vessel — when uploaded through our estimate forms
- Project descriptions and service preferences
- Correspondence content — when you contact us via email, WhatsApp, LINE or Telegram
Information collected automatically
- IP address and approximate geographic location
- Browser type, device type and operating system
- Pages visited, time spent on pages and referral source
- Language preference selected on our website
3. How We Use Your Information
- To prepare and deliver project estimates and quotations
- To communicate about ongoing or planned refit projects
- To provide yacht management, guardianage and maintenance services
- To process payments and maintain financial records as required by Thai law
- To improve our website, services and customer experience
- To send relevant service updates (only with your consent)
4. Legal Basis for Processing
We process personal data under the Thailand Personal Data Protection Act (PDPA) B.E. 2562 based on:
- Contract performance — to fulfil service agreements and project contracts
- Legitimate interest — to respond to enquiries and improve our services
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — for tax, accounting and regulatory compliance
5. Data Sharing
We do not sell your personal data. We may share information with:
- Marina operators — when arranging berthing, haul-out or hardstand services
- Subcontractors and suppliers — strictly as needed for project delivery (e.g. paint suppliers, engine specialists)
- Survey and classification societies — when arranging inspections on your behalf
- Thai government authorities — when required by law (customs, port authorities, tax)
- Analytics providers — anonymised website usage data only
6. Data Retention
We retain project records and client data for a minimum of 5 years after project completion, as required for warranty obligations and Thai accounting regulations. Contact form submissions from non-clients are deleted after 12 months if no project proceeds. You may request earlier deletion subject to legal retention requirements.
7. Data Security
We protect your data through encrypted connections (HTTPS), access controls limiting data to authorised staff, secure cloud storage with regular backups, and staff training on data handling. No system is completely secure; however, we take reasonable measures appropriate to the sensitivity of the information.
8. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Request data portability
- Lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise these rights, contact us at info@southseamarine.com.
9. Cookies
Our website uses essential cookies for language preference storage (localStorage). We use third-party analytics (Google Analytics) which sets its own cookies to measure website traffic. No advertising cookies are used. You can control cookies through your browser settings.
10. International Transfers
As we serve an international client base, data may be processed or stored outside Thailand (e.g. cloud hosting, email services). We ensure such transfers comply with PDPA requirements and that receiving parties maintain adequate data protection standards.
11. Changes to This Policy
We may update this policy periodically. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via our website.
12. Contact
For privacy-related enquiries:
info@southseamarine.com
South Sea Marine Co., LTD.
400/2 Moo 9, Chalong Subdistrict, Phuket 83000, Thailand